{"id":21203,"date":"2025-11-20T13:46:43","date_gmt":"2025-11-20T13:46:43","guid":{"rendered":"https:\/\/cfc.com.sa\/?page_id=21203"},"modified":"2025-11-25T13:28:09","modified_gmt":"2025-11-25T13:28:09","slug":"%d8%ae%d8%af%d9%85%d8%a9-%d8%a7%d9%84%d9%87%d9%88%d9%8a%d8%a9-%d8%a7%d9%84%d9%85%d8%af%d8%a7%d8%b1%d8%a9","status":"publish","type":"page","link":"https:\/\/cfc.com.sa\/en\/%d8%ae%d8%af%d9%85%d8%a9-%d8%a7%d9%84%d9%87%d9%88%d9%8a%d8%a9-%d8%a7%d9%84%d9%85%d8%af%d8%a7%d8%b1%d8%a9\/","title":{"rendered":"Managed Identity Service"},"content":{"rendered":"
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Managed identity services<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Your new security line of Defense<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00a0<\/p>

In an era when identity has become the new security perimeter, it's no longer about having the best tools... It's about running it and improving it with continuous experience.<\/span><\/p>

Modern organizations need more than just identity management and governance tools (IGA) or privileged access management (PAM); they need tight and continuous operation and maintenance. Our managed identity services ensure that your platforms operate at maximum efficiency, enforce strict policies, and maintain audit-ready compliance, all without overworking your internal teams.<\/span><\/p>

Whether you use One Identity, SailPoint, CyberArk, or any other leading platform, we offer comprehensive remote management that combines 24\/7 coverage for critical incidents, round-the-clock escalation of incidents, and an effective combination of local and international (Onshore\/Offshore) expertise.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u00a0<\/p>

How to start Your path to safe and orderly management<\/span><\/h3>

It starts with an organized and planned transformation:<\/span><\/p>

  1. Comprehensive assessment:<\/b> Examine your current environment and conduct a detailed health Check.<\/span><\/p><\/li>

  2. Foundation:<\/b> Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs).<\/span><\/p><\/li>

  3. Alignment:<\/b> Harmonize our operational processes with your strategic roadmap.<\/span><\/p><\/li><\/ol>

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    \u00a0Components of our service: an integrated identity operating cycle<\/span><\/h3>

    1. Transition and overall configuration\u00a0<\/span><\/h4>

    We ensure a smooth and fully organized delivery process:<\/span><\/p>

    • Review the current situation, assess weaknesses, develop clear treatment plans.<\/span><\/p><\/li>

    • Accurately determine the escalation procedures and communication workflow.<\/span><\/p><\/li>

    • Prepare custom dashboards and reports for all key stakeholders.<\/span><\/p><\/li><\/ul>

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      2.<\/span>Strong IAM operations<\/span><\/h4>

      Daily management of your production environment to ensure business continuity:<\/span><\/p>

      • Comprehensive user and access lifecycle management (end-to-end).<\/span><\/p><\/li>

      • Daily monitoring of account processing, cancellation and synchronization of systems.<\/span><\/p><\/li>

      • Quick problem solving: authentication, Assembly, processing, and integration error handling.<\/span><\/p><\/li>

      • Supporting certification campaigns and activities Prepare for the audit <\/b>.<\/span><\/p><\/li><\/ul>

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        3. Incident management and troubleshooting\u00a0<\/span><\/h4>

        Solutions based on service level agreements (SLAs) to ensure efficiency:<\/span><\/p>

        • Register and classify tickets using your ITSM system.<\/span><\/p><\/li>

        • Tiered support (L1-L3) to ensure efficient problem solving.<\/span><\/p><\/li>

        • Root cause analysis, debugging, Security Survey, and regular incident reporting.<\/span><\/p><\/li><\/ul>

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          4. Configuring and customizing applications\u00a0<\/span><\/h4>

          We ensure that your solutions adapt to the growth of your business:<\/span><\/p>

          • Up to two new applications are created every quarter.<\/span><\/p><\/li>

          • Workflow engineering and policy customization to meet changing compliance and business requirements.<\/span><\/p><\/li>

          • Custom dashboards and actionable audit logs for data-driven decision making.<\/span><\/p><\/li><\/ul>

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            5. Knowledge transfer and training\u00a0<\/span><\/h4>

            To enhance the capabilities of your internal team:<\/span><\/p>

            • Documentation \"as built\" (as-built) for each major change.<\/span><\/p><\/li>

            • Regular training of end users and administrators.<\/span><\/p><\/li>

            • Six structured knowledge transfer sessions per year for your internal team.<\/span><\/p><\/li>

            • Full access to knowledge bases, standard operating procedures and troubleshooting manuals.<\/span><\/p><\/li><\/ul>

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              6. Continuous improvement and automation\u00a0<\/span><\/h4>

              We not only support, but transform and improve:<\/span><\/p>

              • Constant analysis of ticket trends and identification of frequent shortcomings.<\/span><\/p><\/li>

              • Concrete recommendations for automating and optimizing the workflow.<\/span><\/p><\/li>

              • Quarterly reviews of standard operating procedures to keep abreast of evolving compliance requirements.<\/span><\/p><\/li><\/ul><\/div>

                Operating overview\u00a0<\/b><\/span><\/h3>

                • Flexible support:<\/b> 8x5 coverage aligned with UK working hours, with 24\/7 availability for critical P1 incidents.<\/span><\/p><\/li>

                • Specialized experts:<\/b> IAM engineers and identity experts work seamlessly from several global centers to ensure the highest quality.<\/span><\/p><\/li>

                • Continuous coverage:<\/b> The presence of an alternative plan ensures the continuity of work and knowledge even during employee vacations.<\/span><\/p><\/li><\/ul>

                  We are more than a service provider... We are your extended line of Defense!<\/span><\/h3>

                  At your choice <\/span>to chance.<\/b>, You choose a dedicated strategic partner that guarantees you experience, flexibility, and continuous transformation:<\/span><\/span><\/p>

                  • Vendor-neutral experience:<\/b> We operate and improve all the world's leading identity systems:<\/span> One Identity\u060c SailPoint IIQ\u060c CyberArk\u060c Azure AD\u060c Okta\u060c Ping Identity\u060c<\/b> And others.<\/span><\/span><\/p><\/li>

                  • Absolute delivery flexibility:<\/b> Support solutions tailored to your needs; from the occasional repair (Break-Fix) to comprehensive annual maintenance contracts (AMC), or full service management.<\/span><\/p><\/li>

                  • Focus on transformation, not just support:<\/b> We offer a form (Support + Optimization + Automation)<\/b>. Our goal is to improve your operations, not just solve problems.<\/span><\/p><\/li>

                  • Compliance is built-in:<\/b> We ensure full alignment with all major global regulatory frameworks and standards, ensuring your constant audit readiness.<\/span><\/p><\/li>

                  • Global presence and full availability:<\/b> Local and global teams work in harmony, ensuring continuous support and prompt response to critical situations around the clock.<\/span><\/p><\/li>

                  • Comprehensive and sustainable knowledge transfer:<\/b> We believe in empowering your team; we provide accurate documentation, continuous training, and uninterrupted experience sharing<\/span> to ensure the longevity of internal expertise.<\/p><\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                    \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0647\u0648\u064a\u0629 \u0627\u0644\u0645\u062f\u0627\u0631\u0629 \u062e\u0637 \u062f\u0641\u0627\u0639\u0643 \u0627\u0644\u0623\u0645\u0646\u064a \u0627\u0644\u062c\u062f\u064a\u062f \u00a0 \u0641\u064a \u0639\u0635\u0631 \u0623\u0635\u0628\u062d\u062a \u0641\u064a\u0647 \u0627\u0644\u0647\u0648\u064a\u0629 \u0647\u064a \u0627\u0644\u0645\u062d\u064a\u0637 \u0627\u0644\u0623\u0645\u0646\u064a \u0627\u0644\u062c\u062f\u064a\u062f\u060c \u0644\u0645 \u064a\u0639\u062f \u0627\u0644\u0623\u0645\u0631<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21203","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/cfc.com.sa\/en\/wp-json\/wp\/v2\/pages\/21203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cfc.com.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cfc.com.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cfc.com.sa\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cfc.com.sa\/en\/wp-json\/wp\/v2\/comments?post=21203"}],"version-history":[{"count":10,"href":"https:\/\/cfc.com.sa\/en\/wp-json\/wp\/v2\/pages\/21203\/revisions"}],"predecessor-version":[{"id":21430,"href":"https:\/\/cfc.com.sa\/en\/wp-json\/wp\/v2\/pages\/21203\/revisions\/21430"}],"wp:attachment":[{"href":"https:\/\/cfc.com.sa\/en\/wp-json\/wp\/v2\/media?parent=21203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}